Frequently Asked Questions

What areas does IcRegistry serve?

IcRegistry primarily serves the Southern California region including Imperial County, Kern County, Los Angeles County, Orange County, Riverside County, San Bernardino County, San Diego County, and Ventura County. Additionally, our network extends across the United States, allowing us to proudly serve hospitals and healthcare facilities nationwide.

How quickly can we have your infection preventionists onsite?

Because every hospital's needs are unique, deployment is evaluated on a case-by-case basis. Our priority is getting you the right expert as safely and swiftly as possible. As soon as your facility's contract is signed and finalized, IcRegistry's rapid response network allows us to dispatch a team member onsite in as little as 4 hours in some cases.

What types of healthcare facilities do you support?

Our team provides comprehensive infection prevention support across the entire healthcare continuum, serving a wide spectrum of facilities, including acute care hospitals, acute long-term care, acute behavioral health, acute rehabilitation hospitals, dialysis companies, surgery centers, sub-acute units, and nursing homes.

Are your interim infection control staff familiar with California state or my county regulations?

Yes, IcRegistry prioritizes strict healthcare compliance. Our interim infection control staff closely follows the guidelines set by regulatory agencies, including OSHA, CMS, the CDC, and the California Department of Public Health (CDPH). With decades of hands-on experience, our regional experts easily navigate specific local California county regulations to keep your facility fully compliant and survey-ready. We are also trained to adapt to and follow the health and safety regulations of any other state across the country.

Can you manage our NHSN reporting and remote surveillance?

Absolutely, our NHSN-trained specialists provide accurate, remote identification and compliance reporting for all healthcare-associated infections. Our professionals are highly trained and fluent in diverse surveillance software, ensuring rapid onboarding and seamless integration into your current systems.

Do you offer mock surveys?

Yes, we help your facility get "survey-ready" by providing expert gap analyses and mock audits tailored directly to CMS, TJC, OSHA. We partner with your facility to implement evidence-based protocols that build survey readiness and a sustainable culture of safety.

What training and educational support do you provide our staff?

We boost your facility infection prevention team during skills/knowledge fairs with hands-on, bilingual training in EVS protocols, N95 fit testing or Powered air-purifying respirators (PAPR), and PPE compliance. Additionally, we provide customized safety programs that include site-specific policy manuals, signage, and reporting tools built for your unique clinical environment.

Why should we trust IcRegistry with our infection control needs?

Our founder and chairman, Dr. Magdy Mikhail, brings 34 years of specialized infection prevention experience to the healthcare sector. He began his career in 1993, intimately understanding the toll of critical staffing shortages as a Director of Infection Control, and is backed by a clinical team fully committed to ensuring your complete satisfaction across every engagement.

What levels of infection prevention professionals can IcRegistry deploy?

We provide a full spectrum of staffing solutions tailored to your facility's exact needs. Our extensive registry includes board-certified (CIC) infection preventionists for advanced leadership and compliance, as well as highly skilled non-certified infection preventionists. Additionally, to fully support your team's infrastructure, we supply associate infection preventionists and dedicated Infection Prevention Department assistants.